Value:Guests’ satisfaction. Maintain, develop, modify, communicate and then enforce outlet standards within the guidelines of the F&B Department and hotel to establish consistency at all times.
Training & Development: Plan and manage the personal development of all levels of associates within the outlet to include induction, training, coaching, counseling and regular appraisals of these associates.
Communication:Maintain a high level of communication with guests, management, colleagues and subordinates. Attend the daily F&B briefing.
溝通: 與客人,主管,同事和下級(jí)有良好的交談, 出席會(huì)議。
Marketing: Maintain and develop the outlet concept with regard to physical attributes, services and products provided. Develop and implement promotional strategies in conjunction with Director of F&B, and the Marketing Communications Department.